Simplifying Payments for
NetSuite supports a variety of payment acceptance or customer payment solutions. These pre-integrated SuitePayments partner solutions can be found at SuiteApp.com.
Click on a listed partner solution to see more details. To inquire directly with the partner click the Contact Mebutton on the listing.
The legacy SECPay (PayPoint) gateway partner is maintained for existing accounts in NetSuite.
An add-on module is required to use the PayPal Payflow Pro gateway. For information on this module, please contact your account representative.
To set up a credit card gateway, go to Setup > Accounting > Payment Processing Profiles > New. For information see Setting Up Customer Credit Card Processing.
Credit Card Gateway Integration
NetSuite integrates with several credit card gateways to enable you, using your processor, to accept credit card payments from your customers. The gateway manages the flow of data and funds electronically between you, your customer, and the processors involved.
Credit card transactions consist of an initial exchange of data to authorize the transaction and a subsequent transfer of funds. The process begins in NetSuite with a Web site transaction or a traditional sales order. It involves:
Cardholder - a consumer with a debit or credit card
Merchant - a person or business that sells goods or services to a customer
Merchant Account (acquiring bank) - an account with a financial institution that is used by a merchant for the purpose of collecting proceeds from consumer credit card accounts
Payment Gateway (credit card gateway) - technology that interfaces with the NetSuite credit card checkout system and is responsible for transmitting transaction data securely over the Internet for processing within the credit card processing networks
Processor - a financial institution that provides a financial account to collect proceeds from consumer bank account or credit card payment transactions
Credit Card Interchange- a system of networked computers that manages the processing, clearing, and settlement of credit card transactions including assessing, collecting, and distributing fees between the parties involved; the interchange includes processors, acquiring banks, and issuing banks
Cardholder's Issuing Bank - a financial institution that issues credit cards to consumers
For information regarding processing credit card payments from your customers, see:
Credit Card Number Security and Compliance
Using CyberSource Decision Manager for Fraud Management
Setting Up Customer Credit Card Soft Descriptors
Setting Up Payment Processing Profiles in NetSuite
Accepting Credit Card Payments
Maintaining Recurring Credit Card Payments
Managing Payment Holds
Viewing Customer Credit Card Transactions
Transitioning to a New Gateway and Disabling the Old Gateway
Credit Card Processing Gateway FAQ
Transitioning to a New Gateway and Disabling the Old Gateway
You can change the credit card gateway that you use to process credit card payments in NetSuite.
When you set up a credit card credit card gateway in NetSuite to process customer payments, you have the ability to select the types of transactions the gateway processes. The credit card processing profile page lists types of gateway requests enabled for the processor:
Authorizations - process requests to place a hold on a credit line for a specified amount until fulfillment is complete
Captures - process charges for authorizations after fulfillment
Sales - process authorization and funds capture for immediate fulfillment of products or services
Refunds - process requests for refunds that reference a previous transaction
Credits - process requests to distribute funds a cardholder with no reference to a previous transaction
Manage the transition from one gateway to another by disabling the gateway request types for the old gateway in stages. This enables you to fulfill and bill sales authorized by the old gateway while using the new gateway for new sales authorizations and captures.
To transition from using one credit card gateway to another:
To set up a new gateway:
To update other settings:
Partially Disable the Old Gateway
To process open transactions:
To fully disable the old gateway:
